WISC - Wisconsin Integrated Software Catalog    
arrow Wisconsin Technical College Students

On 1/17/06 Adobe announced ugrades to software included in Video Collection Standard and Professional.

An upgrade to Production Studio Premium 1.0 for Windows is available if you purchased Video Collection 2.5 Standard or Video Collection 2.6 Professional via the WISC site between the dates referenced below. The Upgrade offer expires on 4/17/06. YOU HAVE TO TAKE ACTION -- IT WILL NOT BE SENT AUTOMATICALLY !!

Purchase Dates:

1/17/06-04/17/06 - Video Collection 2.5 Standard for Win - License & Media Set - (#39373)
1/17/06-04/17/06 - Video Collection 2.6 Professional for Win - License & Media Set - (#42209)


A Free Upgrade is available if you purchased the above products during the timeframes referenced above -- you pay for the price of shipping only!

This offer is available to you under Adobe's Student License Program. The offer expires on April 17, 2006. Students qualify for an upgrade if they meet the requirements of the product's Post Announce Plan and can provide dated Proof of Purchase.
** You have to take action to receive the upgrade. It will not be sent to you automatically. **

To order the Post Announce Upgrade:

1. You will need a "Proof of Purchase" receipt. To obtain a Proof of Purchase that Adobe will accept:
-login to the WISC site as if you were placing an order (provide last name/student id/institution),
-the online order form will be presented,
-look for the orders you have placed to date (below your personal information on the upper part of the form),
-click on the underlined RECEIPT link next to your order (in the Print Receipt Column to the right),
-print out the official receipt and fax it to Adobe following the instructions below.

2. Call Adobe Customer Service at (800) 833-6687 and select Option 1. Inform them that you are from the University of Wisconsin System -or- the Wisconsin Technical College System.

3. Customer Service will start the order process and put your order on hold while they wait to receive the proof of purchase. You will need to pay for shipping (less than $10).

4. You will need to provide your installation serial number.

5. You will be asked to fax your dated "Proof of Purchase" within 48 hours of your phone call (see #1). Your Proof of Purchase IS NOT the confirmation email you received shortly after placing your order online at the WISC site.

6. Once the order ships from Adobe, you will be sent an email confirmation. If you are not qualified for the upgrade because your Proof of Purchase does not fall within the required dates, you will be contacted by phone or email.

7. Email wiscorder@doit.wisc.edu:
-If you encounter problems when talking to Adobe. Request that they open a case number and then ask for the number and email details and the number to the above email address.
-If you need further instructions to generate a Proof of Purchase receipt online at the WISC site.