Just like every other store that sells software, WISC has a NO RETURN policy.
Check system requirements before ordering.
Most of the software we sell is platform-specific — make sure you order for the correct platform (Mac or Win).
Software cannot be returned or exchanged.
When you purchase a license for EndNote or Reference Manager from WISC, you will receive an email containing the url of a download site and an installation key. You will receive nothing physical as a result of the purchase of this item.
You must have Internet access to be able to download this software. The installers are less than 50mb in size.
The license you receive does not include maintenance (the right to upgrade to any future versions of the software). If you want to upgrade in the future, you will need to purchase a new full license.
If Clarivate Analytics releases a new version less than 30 days after your purchase, you will be able to upgrade to that new version for no charge.
Your license gives you the right to install the software on up to three computers for your use only. For versions vX7 and later, the key you receive when you purchase Endnote can be used for either Mac or Win installations. It is expressly understood that you may only use the software on one computer at any given time.