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How much do the products cost?
A complete listing of the software products available to students and faculty/staff on your campus and a complete listing of prices can be found in the "Home (Products)" section to the left of your screen.
You'll also see a complete listing of products and their prices on our secure order site. Just follow the "Place Your Order" menu selection at the upper left of this page.
What is the Microsoft Office Registration Wizard (ORW) and where can I get more information?
ORW refers to the Microsoft Office Registration Wizard. Once you have installed the software, it will ask you to register your license with Microsoft. This registration can be done via Internet, mail, fax, or telephone. Once you register with Microsoft you will receive a key or passcode that will record this registration information on your computer. If you register over the Internet, this passcode will be entered automatically. If you decline registration at the time of installation, you will be asked to register each time you run the product. We strongly recommend that you enter the software key or serial number during installation. This prompt will display for the first 50 uses, after that, further access to the programs will be denied until you enter your registration passcode.
Another important restriction of the Microsoft ORW CDs is that they will only allow for two distinct installations. This feature will allow you to reinstall due to a hardware failure, or to install the software on your laptop, but it will prevent you from installing it on more than two computers.
Microsoft product activation and registration process can be found at http://tinyurl.com/activate-office. This info applies to all Microsoft products offered to students/faculty/staff personal sales via the WISC site.
Where can I learn to use Adobe applications?
Adobe TV!
http://tv.adobe.com/#
What is your return policy?
http://kb.wisc.edu/wiscsoftware/page.php?id=12722
Can I purchase if I do not have a credit card?
No. Sales are only accepted at the WISC site with a Mastercard or Visa for Microsoft Work At Home (WAH) sales.
How is my order shipped?
Your order will be shipped USPS with Delivery Confirmation or UPS. The courier will be decided upon based on the weight and or value of your package.
What do USPS and UPS stand for?
USPS stands for United States Postal Service. Orders receive a Delivery Confirmation.
See www.usps.com/send/waystosendmail/extraservices/deliveryconfirmationservice.htm
UPS stands for United Parcel Service. Orders are assigned a tracking number.
See www.ups.com
Who is eligible to purchase and use the software sold under this program?
To view eligibility criteria, click on the "Eligibility" link in the left column of this page.
Who do I contact for technical support?
Technical support is provided by the UW-River Falls Help Desk. Their phone number is 715.425.4357 and their web address is http://www.uwrf.edu/its/uss/HelpDesk/welcome.phtml.
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Faculty/Staff (WAH)