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Adobe Student: Upgrades to CS3 Design Premium, Web Standard, Production Premium

9/5/07 Note: These types of offers are usually only good for 30 days after the eligibility period. The opportunity to upgrade these products has expired.


You are eligible for an upgrade (for the price of shipping) if you purchased the following student Adobe products between the
post announce eligibility periods referenced below, and you can provide Adobe Customer Service with your proof of purchase.
The upgrade must be for the same operating system and platform type previously purchased.

On 3/27/07 Adobe announced new CS3 products.

YOU HAVE TO TAKE ACTION -- AN UPGRADE WILL NOT BE SENT AUTOMATICALLY !!

If you purchased the products below between the dates of March 27, 2007 to June 25, 2007, you are eligible for an upgrade.

CS3 DESIGN PREMIUM upgrade if products below were purchased:
#45647 Creative Suite 2.3 Premium for Mac - Student License & Media Set
#45650 Creative Suite 2.3 Premium for Win - Student License & Media Set

CS3 WEB STANDARD upgrade if product below was purchased:
#44669 Studio 8 for Mac/Win - Student License & Media Set

If you purchased the products below between the dates of March 27, 2007 to August 28, 2007, you are eligible for an upgrade.

PRODUCTION PREMIUM CS3 upgrade (release date not yet announced for student program) if product below was purchased:
#44113 Production Studio Premium 1.0 Win - Student License & Media Set

To order the Post Announce Upgrade and Proof of Purchase

1. You will need a "Proof of Purchase" receipt. To obtain a Proof of Purchase that Adobe will accept:
-login to the WISC site as if you were placing an order (provide login info and institution),
-the online order form will be presented,
-look for the orders you have placed to date (below your personal information on the upper part of the form),
-click on the underlined RECEIPT link next to your order (in the Print Receipt Column to the right),
-print out the official receipt and fax it to Adobe following the instructions below.

2. Call Adobe Customer Service at (800) 833-6687 and select Option 1. Inform them that you are from the
University of Wisconsin System -or- the Wisconsin Technical College System.

3. Customer Service will start the order process and put your order on hold while they wait to receive the proof
of purchase. You will need to pay for shipping (approximately $10).

4. You will need to provide your installation serial number.

5. You will be asked to fax your dated "Proof of Purchase" within 48 hours of your phone call (see #1). Your
Proof of Purchase IS NOT the confirmation email you received shortly after placing your order online at the WISC site.

6. Once the order ships from Adobe, you will be sent an email confirmation. If you are not qualified for the upgrade
because your Proof of Purchase does not fall within the required dates, you will be contacted by phone or email.

7. Email wiscorder@doit.wisc.edu:
-If you encounter problems when talking to Adobe. Request that they open a case number and then ask for the
number and email details and the number to the above email address.
-If you need further instructions to generate a Proof of Purchase receipt online at the WISC site.